Diloitte (Work from Home) is looking for the post of Client Service Executive - Digital Media for its various positions. To be eligible and apply for it, graduation is must. The recruitment will be made via Shortlisting/ Assessment test, online or face-to-face interview. You need to apply for this post through online mode before the last date. The detailed process, eligibility criteria and requirements are given below.
Job Description :-
Copmpany Name : Diloitte
Job Role : Client Service Executive - Digital Media
Job Type : Fulltime
Work Location : Remote
Education : Any Degree
Experience : Freshers&Experience Candidate
Position Summary :
The Deloitte Digital Content Studio (DDSC), based in Bangalore and Chennai India, provides high volume, high quality digital and print content to Deloitte clients globally. Our ad-tech product M/Suite powers the digital content creation across Technology platform, Digital Media, and Brand Commerce. DDSC is able to meet the omni-channel marketing content production needs of its clients. The DDCS provides image services, advertising production, 3D content, CGI and video production, delivering roughly 15,000 pieces of content daily.
Job Description :
You will be supporting Ad2Pro (Deloitte Digital Content Studios) Clients and the face of the company for our customers. You have a strong customer-centric focus and have the ability to quickly understand customer requirements and translate them into operational specs.
Responsibilities:
Single point contact for the client and the senior management for a specific shift
· Interface with clients frequently and maintain an excellent relationship with them
· Oversee and coordinate client escalated operational issues
· Manage and oversee effective dissemination of client information to operations
· Responsible for quality and timely completion of work for the assigned accounts
· Ensure that the instruction / feedback received from the client is disseminated
· Ensure compliance across processes
· Ensure that the feedback from client, revision analysis is disseminated to the team members and track for improvements
· Timely flagging of issues to management
Desired Skills:
Good communications skills both oral and written
Ability to effectively communicate and interface with peers as well as mid/senior level management
Ability to stay calm and work well under pressure
Experience in voice support would be an advantage
Willingness to work in rotational basis
Basic knowledge in Microsoft Word, Excel and PowerPoint
Recruiting tips :
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Benefits :
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Our people and culture :
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Our purpose :
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development :
You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people.
HOW TO APPLY ?
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.
