Join our dynamic and fast-growing team at CARS24! If you are passionate about transforming the way that Australia buys used cars, we’d love to hear from you!!
CARS24 Hiring Work From Home Jobs Hiring Freshers for C2B Calling Profile, Data Entrt, Customer Service, Design Lead ect.. Job Role for All Over India Location. Candidates with a graduation degree are eligible to apply for the job role. Below are the Job description and eligibility criteria.
JOB DESCRIPTION :-
Company Name: CARS24
Job Role: C2B Calling Profile, Data Entrt, Customer Service, Design Lead
Location: Remote
Employment Type : FULLTIME
Industry Type : Cars
Experience: Freshers
Education: Diploma & Above
Salary: 15,000/-
Last Date: ASAP
About US :
CARS24 is a global used vehicle e-commerce platform with over US$1billion in sales. The company originates in India, where it is the largest player in used vehicles, 10X the size of the next competitor. More recently Cars24 have raised ~US$450m in funding at a US$1.8b valuation. Australia, along with the Middle East and SouthEast Asia are priority markets for 2021.
We are looking for a C2B Associate to be hired on a Band1-2 level to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills. We expect the candidates to have a basic knowledge and understanding of Cars.
Ultimately, you’ll maintain strong relationships with our Australian clients to boost our buying and selling of used cars and in turn the whole business.
Responsibilities :-
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
Requirements :-
- Requirements and skills
- Basic knowledge of cars is an added advantage
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
- BSc/BA in Business Administration or similar field.
- Responsibilities :-
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
Benefits :-
- Competitive pay: full-time salary at market rates, above award
- Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
- Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. Be a part of a fun, energetic team with a “can-do” attitude
At Cars24 we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our customers and our community. We are proud to be an equal opportunity employer.
