It Service Desk Engineer
0 - 4 years
Not Disclosed
(WFH during Covid)
Job description
Please find the JD for your reference
Designation - IT Service Desk -Executive
Qualification: Graduation and above (Minimum graduation is mandatory)
Salary structure:
- Salary - As per market standards
Key points for fresher candidate to prepare for interview:
- Candidate should have excellent communication in English.
- Candidate should have basic good knowledge of computer like VPN, troubleshooting, configuration, ticketing, installation, IP address, etc.
- Candidate should answer in brief in interview.
- Candidate should not answer in single word in interview.
- Candidate should speak more in interview that will be advantage point.
Key points for experienced candidate to prepare for interview:
- Candidate should have excellent communication in English.
- Candidate should have basic good knowledge of computer like VPN, troubleshooting, configuration, ticketing, installation, etc.
- Candidate should answer in brief in interview.
- Candidate should not answer in single word in interview.
- Candidate should speak more in interview that will be advantage point.
- Candidate should have good knowledge of IT service desk.
- Candidate should have knowledge of ticketing tool, which has been used.
- Candidate should be able to explain properly about their work experience into IT service desk.
Language: Proficient in English (Read + Write + Speak)
Role purpose:
Answer calls and Service Requests from end users and track status and progress to resolution.
Tech Support Executive(Intl Voice Process)
0 - 3 years
₹ 1,75,000 - 3,50,000 P.A.
(WFH during Covid)
Job description
Roles:
= Handle our international clients and give them proper resolution of technical issues.
Maintain a relation with clients and give the resolutions.
Required Candidate profile:
= Any graduates with top notch english fluency .
English fluency is madate for all candidates.
Those who not have english fluency ,please do not apply nor dont waste time.
Perks and Benefits :
= Salary +incentives.all perks whic a wipro employee procure.
