Cognizant is Hiring Freshers for Graduate Voice Process Role | Required Undergraduate degree. Cognizant started its recruitment drive for freshers. Below are the Cognizant Job description, Eligibility, and details.
Company Name: Cognizant
Job Role: Voice Process
Location: Tamilnadu
Experience: Freshers
Education : B.A in Any Specialization, B.B.A/ B.M.S in Any Specialization, B.Com in Any Specialization
Job description
Dear Candidate,
We are looking for candidates, graduates in any discipline, ideally with some experience in a customer service or content review position in a process-driven environment.
The focus of the role will be to:
- Verify and review information as per policy and guidelines.
- Follow all compliance and security measures relating to client data.
- Take action on process changes and updates and handle the same with proper research.
- Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
- Adhere to process norms and structure.
- Ability to gather information via outbound calls to businesses within specific country locations.
- Ability to work with a high degree of accuracy.
- support users to make bookings/ reservations with various types of businesses
- work with great attention to detail / content review
- Have an extensive exposure to customer service
- Work in a rapidly changing environment
- Work with high profile tech/ evolving AI
Shift : 24/7 shifts
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