eBay Work From Home Hiring Freshers for Various Jobs. eBay is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the eBay Job description, Eligibility, and details.
Job Description :-
Company Name: eBay
Job Role: Customer Service Executive,Senior Tax Analyst,Etc..
Location: Work From Home
Experience: Freshers
Education: Any Graduate
Salary : As Per Norms.
Health & Wellness Benefits :-
- Whether you’re single, in a growing family, or nearing retirement, eBay has a comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- eBay provides a variety of plans to help ensure your financial security today and in the years ahead.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships.
Responsibilities :-
Handle day to day reactive issues with merchants via inbound and outbound phone and email
Work as per defined processes and SLA – outlook issue process
Handle all hotline volume within the define SL. Lead the same in terms timely login & staffing during break time.
Act as a trusted advisor to sellers and account managers on defect review/removal, eMBG case review/auctioning, technical issues, product issues, and standards and policy related issues that can hamper sales growth.
Resolve issues for merchants of any eBay specific impediment to growth and sales (including defect reviews/removal, eMBG case review/action, technical issues, standards and policy related issues)
Coach merchants so that issues and policies do not impede their business in future and help them develop a proactive approach to avoidance (as opposed to resolution after the fact). Including adoption of eBay tools and/or standard processes
Interact with internal partners, advisors, policy makers and technical teams to assist with speedy resolution
Establish a trusting relationship between eBay and the customer while maintaining a high level of detail and accuracy
Share timely findings with the AM’s
Share learning with team in daily huddles for exciting/unique issue/query worked.
Be empathetic to customer concerns and display a candid desire to serve with ownership through to resolution
At times, use negotiation and influence to advocate on behalf of eBay and/or the customer
Summarize and provide customer feedback to management
Perform related duties as assigned
Conduct Outreach activities (outbound phone and/or email) including but not limited to – Outreach to customers with product/policy information/education/rollout– Outreach to customers to drive sustainable business growth for high quality sellers and help to maintain a healthy top seller community. E.g. coach customers in regard to policies that may impede progress on their account or result in selling restriction, support to correct listing that are in violation, share best practices to avoid violations etc.
Training/OJT Lead: Provide training and mentoring new hires or low performers.
Training/OJT Lead: Provide policy/product/process update with team
Handle escalated complicated cases
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for eBay Work From Home Job?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
