Job description :
Company Name | TTEC |
Job Role | Chat - Customer service |
Job Type | Full Time |
Apply Mode | Online |
Apply Fee | Nil |
Selection Process | Technical Round |
Email or Web Chat Customer Service Representative
Join us at TTEC where we welcome Customer Service Representatives who have a passion for helping others. We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can’t be taught—an upbeat and supportive nature that will shine through as you help customers dream big. You’ll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
What you might be doing on a typical day:
- Receive and respond to customer inquiries concerns over email, chat or the web
- Maintain and support customer cases and inquiries through satisfactory completion
- Wow customers with your ability to answer their questions and solve their problems with professionalism
- Ultimately you will provide excellent customer service that keeps the customer coming back.
Online Customer Service Champions, like you, receive:
- Fun, talented and witty teammates
- Knowledgeable, supportive and engaged leadership
- Family-friendly environment
- Career-growth and lots of learning opportunities for aspiring minds
- Diverse, inclusive and community-minded organization
- And yes…all the competitive pay and benefits that’d you’d expect (and some that just might surprise you)
The basic stuff you’ll need:
- Superior customer service skills and team work
- Ability to solve complex situational problems and independently make decisions based on available information and experience
- Exceptional written business communication skills
- Computer savvy with Microsoft office skills
- Higher secondary school certification required, college degree preferred
- The passion and drive to make a difference
- Experience in a service industry such as BPO, call center, hospitality, retail or other customer service-oriented organization preferred
- Must live in or willing to relocate to Ahmedabad (assistance provided)
- Should have a broadband connection with a minimum speed of 15 mbps
How To Apply for Ttec Job Vacancy Recruitment 2022?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
